Convert Leads

Learn to use AI Agent to engage with customers instantly by providing quick responses to low-level conversations involving basic product information, policies, etc.

Learn how to track leads and optimize sales with our Lifecycle Google Sheets template.

Learn to automatically ask incoming Contacts if they want to talk to a Sales or a Support AI Agent and divert the Contact to the AI Agent of their choice.

Learn how to automatically ask for customers’ consent to the privacy policy for personal data collection purpose.

Learn how to compose the most effective Knowledge Sources for your AI Agents.

Learn how to write a good AI Persona that helps you align your AI Agent with your brand voice.

Learn how to maintain a cohesive tone in responses generated by AI to ensure every interaction reflects your brand voice.

Learn to automatically send your business calendar link to your customers to allow them to book an appointment.

Learn how AI Assist can resolve customer queries that involve calculations.

Learn how to extract information from images and subsequently use the information to improve the performance of your AI.

Use AI Assist, AI Prompts and AI Assist Persona to draft the best replies to address customers inquiries.

Guide agents in their use of the Inbox module to effectively respond to customers.

Automate the process of transferring issues to the second-level support team.

Learn how to share product information automatically and route interested Contacts to Sales.

Learn how to route open conversations to the next shift.

Learn how agents can gain a comprehensive understanding of Contacts’ conversations and profiles.

In this article, you’ll discover how to automatically route contacts to Agents based on the Contact’s language preferences.

Automate the reassigning of conversation if the initial agent does not respond within a specified period.

Automatically route customers by shifts or business hours.

Automatically route customers based on the team the customers want to speak to or customers’ contact data.

Learn how to automatically send customized welcome messages to Contacts coming from various messaging channels and assign them to relevant agents with whom they have interacted earlier.

Learn how to create comprehensive Main and Sub Menus for inbound Contacts that allow them to self-explore your product line.

Learn how to stop receiving spam by blocking Contacts.

In this article, you’ll discover how to automatically collect Contact information i.e., email address or phone number, using AI Agent.

Learn how to set up automated welcome and away messages to respond to customers immediately.

Learn how to create automated Chat Menus to handle multiple inquiries simultaneously and provide customers with instant access to information 24/7.

Automatically unassign Contacts from agents when conversations are closed using Workflow Templates.

Learn how to automatically assign customers to agents based on your preferred load distribution strategy.

Learn how to automatically qualify Contacts based on whether they have the budget for your service using AI Agent.