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Inbox

View your messaging history and manage conversations and inboxes.

Related articles 👩‍💻

Learn how to navigate the Inbox module to manage conversations and inboxes.

Using AI Assist

Learn how to use the AI Assist feature to generate responses to customer queries.

Interacting with Respond AI Prompts

Learn how to interact with Respond AI and how to use it while messaging.

Assignment and Closing a Conversation

Learn how to assign a conversation and close a conversation.

Use Custom Inboxes to filter and save a list of Contacts and conversations that fulfill a set of conditions.

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